:+86 21 20895500
: +86 21 20895599
:+86 21 20895500
: +86 21 20895599
:+86 21 20895500
: +86 21 20895599
:+86 21 20895500
: +86 21 20895599
:+86 21 20895500
: +86 21 20895599
:+86 21 20895500
:+86 21 20895599


The career development

Zurich Insurance Group is a leading multi-line insurer that serves its customers in global and local markets. With more than 55,000 employees, it provides a wide range of general insurance and life insurance products and services. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, including multinational corporations, in more than 170 countries. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX.

Numerous opportunities are available across the entire organisation, including roles with General Insurance, Life Insurance, Corporate Services, Distribution, Marketing, Finance, Information Services and Human Resources. We actively encourage our people to nurture their careers within Zurich China, through training and development as well as opportunities to move between business units.

  • Why Zurich

    Looking for a career that will excite, challenge and inspire you? A career where you can make a difference with a company that has solid foundations? Thinking about insurance? Perhaps you should. Building your career with us is a totally different experience to what you probably expect.

    How do you feel about the things you truly love? Don’t you want to protect them in the best way possible? Imagine if you could help people around the world do this. You’d give them confidence and reassurance by protecting what they love most, including their homes and most treasured possessions.

    This is no easy task. In today’s interconnected world, tackling risk is fast, unpredictable and invigorating. You’ll have to think on your feet as you manage risks big and small. We also need to consider the threat of natural catastrophes such as flooding, hurricanes, tornadoes and earthquakes, and new age threats such as cybercrime.

    It’s a big challenge, but you’ll have a truly diverse network helping you. As part of an international team there are opportunities to learn, grow and share ideas with colleagues globally. People at Zurich are inclusive, globally minded and there is a friendly working environment.

    As you make an impact across borders, you’ll feel the support of being part of a strong and stable company. Zurich is proud of its values and works to make a possible difference with its people and in the community they operate in. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our people to ensure their future growth and success. We also look to make an impact in the community we operate in through our many social causes and charities.

    If you're interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions and you'd like to work with talented and ethical people committed to making a difference, then you're in the right place to explore a career with Zurich.

    So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Join Zurich.

    Strong history, dynamic future

    Since 1872, Zurich has continued to grow to where it is today – a global insurer with a network employing 55,000 people serving customers in more than 170 countries.

    One Team. One Zurich
    To meet the changing needs and expectations of customers, we're constantly adapting and transforming our operations and the way we do things for our customers so we can be there for them when they need us.
    Whether you are upcoming talent, an experienced leader or a top professional, Zurich can help you build your capabilities, realize your professional potential and satisfy your desire to make a difference.
    You'll have access to a set of tools to help develop your skills, share your knowledge and adapt best practices to keep you market focused and outcome oriented.
    Through both your individual and team contributions, you can help deliver outstanding performance for all of Zurich's stakeholders, providing you with many opportunities for recognition and reward.

    Examples of what we work on
    More to insurance than meets the eye.
    Zurich offers plenty of scope to build an exciting career. Below are just a few examples of what we work on with our customers.

    Nepal Earthquakes
    The devastation caused by the 2015 earthquake in Nepal drew a swift global response to provide aid and assistance, with Zurich among the first to move quickly and help.
    The magnitude 7.8 earthquake killed more than 6,000 people and injured thousands, with widespread damage to homes and infrastructure. Within five hours of the disaster, Zurich had organized the evacuation of a large and weary tour group - insured through one of our largest travel insurance clients - from the Nepalese capital Kathmandu, and brought them safely back to Hong Kong.
    Over the following 24 hours, the Zurich team pulled together a list of every affected customer from Hong Kong, Japan, Taiwan and Malaysia, and began the long process of making sure they were all safe. Just 60 hours after the earthquake struck, Zurich had also established a line of communication among all of the major assistance organizations in the region.
    The Zurich team was continuing its work late in the week following the earthquake to account for around 30 remaining customers
    In addition to our on-the-ground support, Zurich employees along with the Zurich global foundation, worked together to meet the need of amplifying response efforts, strengthening the capacity of the aid organizations and providing support to those affected by the crisis through financial support. Our humane and rapid response to this disaster, as shown through the determined focus of our claims teams and our assistance network on the ground, is a true testament to the spirit of Zurich.

    Cyber Risks
    The increasing pace of technological innovation is complicating how cyber risks can be managed. It makes it challenging for the corporate decision making process to keep up with changes. Cloud computing is one example of technology that brings vast benefits to companies and individuals, but also presents some unknown risks due to the significant amount of data stored by the cloud providers.
    Companies cannot turn a blind eye to the prevailing risks of cyber-attacks. Besides the potential damage caused from such events, there are also serious reputational risks associated with cyber security. The topic needs to be a priority and escalated to a board-room level issue. Those who invest in prevention and build resilience will reap the rewards in the future. At Zurich, you can play an active role in identifying cyber risks and helping to provide the right insurance coverage to meet the needs of our customers.

    Tackling climate change with market solutions
    Zurich addresses customer needs and expectation in the area of climate related risk. Our focus is to understand the emerging weather, financial and regulatory risks associated with climate change and to develop products and services that help customers cope with these risks. We also address climate change through the management of our carbon footprint.
  • Key Functions At Zurich

    Product Underwriting
    Underwriting is the process of evaluating risk, and it’s therefore up to our underwriters to decide whether a risk is one that we are willing to insure and what we should be charging for it. Underwriting provides essential technical knowledge and expertise that helps us remain profitable.
    Market Underwriting
    Market underwriters identify and evaluate the risks and exposure levels of potential customers. They decide whether to insure a risk and, if so, for what premium. Our market-facing underwriters define our go-to market strategy and are responsible for quoting to our customers and ultimately closing a deal. By setting limits on our risk exposure, they make sure that the premiums we charge are profitable and correspond to the level of risk.

    Our Claims function is critical to ensuring we deliver a first-class service to our customers efficiently, professionally and with empathy. Our claims handlers deal with a whole range of situations, from stolen cars to flood-damaged businesses, and need to be able to work quickly with our customers to provide support at an often-stressful time.

    The work of our talented and specialist actuarial team underpins nearly everything we do. From product development to financial management, the team are responsible for a range of strategic decision-making initiatives. We have teams in both our Life and GI businesses, spanning both Finance and Underwriting, with exciting opportunities for career development.

    Business Change and IT:
    Business Change & IT (BC&IT) provides high quality support and expertise to our Life and General Insurance businesses. The team use their expertise to deliver first-class project governance and IT assurance to our Life and General insurance businesses, contributing to future success and growth. BC&IT plays an integral role in driving our businesses’ strategic priorities while also ensuring our systems are secure, stable and simple.

    Finance has a wider remit at Zurich than in many organisations as it encompasses Financial Controlling, Risk and Controls and tax. Using their expertise and business insights, our Finance teams help us deliver our financial plans.

    Our Marketing function is a dynamic and creative environment covering a number of areas that focus on delivering high quality communications for our business. Our marketing professionals engage across all parts of the Zurich business and with external partners.

    Risk Engineering:
    Risk selection, pricing and improvement are fundamental to the success of Zurich. To do this effectively requires specialist expertise and understanding of the industries our customers operate in and the hazards to which they are exposed. Zurich’s in-house Risk Engineering team provide that expertise, which is something that sets us apart in the eyes of our customers.

    Supporting Functions:
    In any organisation, people are the most effective agents of growth, renewal and inspiration. Making sure that Zurich has the people, the talents and the skills to make it succeed today and tomorrow is the work of Human Resources. The team works with each area of the business to meet its people needs locally, and to ensure a globally consistent approach to sourcing, managing, developing and motivating our people.
    Risk, Audit and legal & Compliance
    As a general insurer, Zurich is subject to strict financial services regulations. Zurich has established robust systems and controls to ensure it meets its regulatory obligations. It is the responsibility of Risk, Compliance and Group Audit to provide assurance of their effectiveness. The teams perform a wide range of advisory, monitoring and audit activity, working closely with the business, to provide senior management with assurance that the control framework is operating effectively and remains fit for purpose.
  • Be Someone's Hero: Protect what People Love - Whether you are a recent graduate or an experienced professional

    Our ambition is to create a place that brings out the best in everyone and where people deliver results, inspire trust and confidence, show compassion and make a difference to those around them. Where people live up to our commitment,our values and our brand.。
    What we’re looking for, People who love to work in an environment
    That is challenging and exciting
    That is internationally minded
    That is stable and professional
    Where they can make a difference

    What you will find within the Zurich environment
    Where communication is two-way and open, expectations are clear, and employees own their opinions, decisions and actions
    Where execution is the goal and judgment and knowledge combine with an open sharing of ideas to drive decisions
    Where Zurich people believe in the company and each other
    Where opportunity, pay and promotions are based on performance and results
    Where the external environment is a constant factor in decisions and actions
    Where results are recognized and celebrated as the true measure of success
  • Bringing out the Best in You

    Learning And Development
    We believe that supporting individual growth and development puts us in the best position to deliver for our customers and helps us to attract and retain talent. Regardless of role or organizational level, everyone has the right to realize their potential. Zurich ensures access to a range of development opportunities, ranging from short courses on specific skills, a full suite of virtual and distance learning through to management, leadership and talent programmes.
    All employees are encouraged to own their Individual Development Plan.

    Performance Management
    Our group-wide Performance Management System ensures a consistent approach to managing employees’ performance and development. It supports the alignment of individual and business objectives, enabling performance ratings to be comparable across the global organization.

    Competitive Compensation
    At Zurich we are committed to providing competitive total compensation opportunities that attract, retain, motivate and reward our people to deliver outstanding performance in the eyes of our customers and shareholders.
    Our compensation philosophy is an integral part of our offering to employees. We have a clearly defined performance management process which supports our overall business strategy and plans and links individual pay with business and personal performance. This is delivered through the compensation framework overseen by the Group Executive Committee and the Remuneration Committee of the Board.
    If you are offered a position at Zurich, you will also be offered competitive, total compensation opportunities in line with our expectation that you will create value in the eyes of our customers and shareholders.
    Our clearly defined global performance management process aligns with and supports our global business strategy and plans and links individual pay with business and personal performance.

    Career Development
    Expand your experience
    If you join Zurich, we will help you turn your knowledge into insight and develop you to reach your professional potential.
    The bottom line is Zurich recognizes that engaging and motivating everyone to be a powerful force in driving the organization forward is critical to success.
    Every employee in business has unique talents to offer and individual development plans help make the most of these.

    Corporate Responsibility
    Corporate responsibility is a key ingredient of our strategy. It is about sustainable value creation, one of our core values, as set out in our code of conduct. We aim to create sustainable value for each of our main stakeholder groups by addressing relevant environmental, social and governance issues. Our seven focus areas are:
    Helping communities reduce the impact of floods
    Investing financial assets responsibly
    Ensuring responsible and sustainable business practices
    Investing in communities
    Taking care of the environment
    Responsible sourcing and procurement
    Diversity and inclusion

    Diversity & Inclusion
    People are Zurich’s most important asset. We empower diverse talent, benefiting from different perspectives and ideas that mirror our customers. This isn’t just a nice to have, it is a business imperative. We work on the fundamentals to equip our leaders and employees with knowledge and capability to leverage Diversity and Inclusion to positively impact the customer, shareholder and employee experience.
    Respectful work environment
    Our Group's code of conduct outlines a set of key behaviors to guide and inspire all our emp loyees in day-to-day routine around the globe.
    Zurich Basics is built around the recognition that everything we do is in accordance with the highest ethical, legal and professional standards.
    It defines how we do business consistent with our five basic values: Integrity, Customer centricity, Teamwork, Excellence and Sustainable value creation.
    Together with the Zurich Commitment, Zurich Basics forms the ethical foundation of our company. It governs our behavior towards our customers, stakeholders, shareholders, our peers and our environment.
    Equal opportunities
    Having a diverse workforce helps us fulfill our commitments to our employees and our clients. Our success relies on treating all of our employees and clients with equal respect. We are also committed to diversity and inclusion outside the corporate sphere by sponsoring public events and supporting external advocacy groups.

    Charity & Volunteering
    Go the extra mile when it matters
    From serving customers to working for the good of local and global communities, Zurich people have created a culture of going the extra mile.
    When you join Zurich, you'll join a community of people who play a responsible and caring role within our communities. Throughout the organization and across the world, many people devote time, money and energy to supporting others.
    People who care
    Ask employees around the world what makes Zurich different and the typical response is 'the people'. Our customers everywhere have experienced the care with which our people respond to their plight in catastrophic situations.


Zurich recruitment website (English)

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