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ABOUT ZURICH

Our strategy is created by our employees, for our customers.

About ZurichZurich

Zurich

Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Reflecting its purpose to ‘create a brighter future together,’ Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil’s Atlantic Forest.


The Group has more than 63,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

Enterprise Value

Zurich Basics

Our principles for doing business are firmly anchored in our core values, as expressed in Zurich Basics. These values guide us to do not only the right things, but also in the right way. The success of our business depends much on the trust of our customers as on our ability to provide value. We will continue to work hard to keep that trust by serving our customers with fairness and integrity.


We care about doing the right thing

We care about our colleagues

We care about our customers

We care about business integrity

We care about our company

we care about our future


Customer Service Hotline

400-615-5156

Monday to Friday 9:00 am to 5:30 pm (except public holidays)
Room T12, 32F, Shanghai World Financial Center, 100 Century Avenue, China (Shanghai) Pilot Free Trade Zone 200120, China

Email:zurich.china@zurich.com.cn

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